What does soft fraud typically involve?

Soft fraud typically involves the exaggeration of a claim to inflate the indemnity. This form of fraud is characterized by individuals who may have experienced a legitimate loss but choose to embellish the details or increase the value of their claim beyond what is accurate or legal. Such behaviors can include inflating medical expenses, property value, or lost wages, with the intent to receive a higher payout from the insurance company.

Understanding soft fraud is crucial for adjusters, as it can lead to increased costs for insurance providers and impacts the overall integrity of the claims process. Recognizing patterns of exaggeration is key for adjusters in effectively managing claims and ensuring fair settlements based on actual losses.